Scope of The Policy

Your data privacy is extremely important to us. This document explains Eupathy's policies for the collection, use and disclosure of personal information. We adhere to what we say in this Privacy Policy. So, please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using our app/website, you agree to this Privacy Policy. This policy may change from time to time. Your continued use of the app/website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information Collection and Use

Customers and registered users of the Service ("Customers") use the Service to connect Customer applications and services ("Customer Services") to their users' third-party accounts ("End-User Accounts") and transfer data ("Customer Services Data") between the Service and End-User Accounts.

Registration information

To use Eupathy services you must first register to our app which requires some basic information (like name,username,email address). We also collect information when you update your profile. We use this information for password recovery and for login to Eupathy account. We will not share your information with any third party outside of our organization. If your personal information changes in any way, you can make updates to your profile information by logging into your account on Eupathy at any time.

Customer Data

Eupathy collects some information when you update your profile (like age, gender, phone number, address, education, occupation, marital status, allergies and illnesses). This is information requires for your health and medical history that you may input when using or communicating with the Service. Anonymous personal information is not personal information because it does not identify a particular person.

Counseling Session Data

Eupathy collects, stores, and uses certain general data regarding user counseling sessions such as when user contact or correspond with therapists or other health care providers via the Services, when a counseling / therapy session has been scheduled by the user, when a Counselor or user joins a scheduled session, when a counseling session began and ended, and whether a counseling session was canceled or re-scheduled.

Communication Data

Depending on how you interact with the services, you may share your personal information with therapists / counselors who participate in chat and video call sessions. Eupathy supports one-to-one chats with therapists / counselors and their chats are not accessible to other users..

Health Assessments

Eupathy offers a health assessment to assess your health based questionnaire where you will be asked to provide personal information. It is your choice to participate in these assessments; not participating will not prevent you from participating in any other aspect of the Services offered.

Security

Eupathy takes reasonable steps to protect information we collect from you to prevent loss, misuse and unauthorized access, disclosure, alteration, and destruction. Any transmission of personal information is at your own risk. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. While we take reasonable efforts to guard personal information we knowingly collect directly from you, no security system is impenetrable. We take precautions to protect your information by encrypting the Log-in password.

Links

This app/website contains links to other sites. Our Privacy Policy is no longer effective with respect to information that you disclose on any app/website linked to the Eupathy app/website. When you access these links, we are not responsible for the content or privacy practices of other sites. We encourage you to read the privacy statements of these linked sites that collects personally identifiable information before disclosing.